SMS Terms & Conditions

• Appointment confirmations.
• Appointment reminders.
• Scheduling and rescheduling communications.
• Responses to questions and requests you initiate.
• Service or account notifications.
• Follow-up communications related to your care or services.
• Clinic updates.
• Promotional or marketing messages, only when you have separately consented to receive them.

You must be at least 18 years old to opt in to text messages from us, or be the legal guardian of a patient on whose behalf you provide consent. You may only enroll a phone number you own or are authorized to enroll.

Consent to receive marketing text messages from H.O.M.E. Clinic is not a condition of purchasing goods or services. Opting out of marketing texts does not necessarily prevent essential, non-marketing communications when those communications are otherwise legally permitted.

• Message frequency varies.
• Message and data rates may apply, depending on your plan and carrier.
• Carriers are not liable for delayed or undelivered messages. We do not guarantee that any particular message will be delivered.

You can opt out of text messages from H.O.M.E. Clinic at any time by replying STOP to any text message we send. After you send STOP, we will send a confirmation message and will stop sending text messages to that number, except as required to confirm your opt-out or as otherwise permitted by law.

If you opt out, you may no longer receive appointment reminders or other texts we send. You may still receive service-related communications by other channels (such as email or phone) when legally permitted.

For help, reply HELP to any text message from us. You may also contact us at:

• Phone: (865) 288-2323
• Email: KR@homeclinicmd.com
• SMS Number: (865) 288-2323

SMS is not a secure or reliable channel for urgent or emergency medical needs. Do not send urgent, emergency, or highly sensitive medical information by text message. Response times to SMS vary and messages may not be reviewed outside of normal business hours.

If you are experiencing a medical emergency, call 911.

Our text-messaging program is generally available on major U.S. wireless carriers. Supported carriers may change without notice, and carriers are not liable for delayed or undelivered messages.

Information you share with us in connection with our text-messaging program is handled in accordance with our Privacy Policy, including the Mobile Information Sharing section. We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their marketing or promotional purposes.

We may update these SMS Terms from time to time. Changes take effect when posted on this page. Your continued participation in our text-messaging program after changes are posted constitutes your acceptance of the updated SMS Terms.

See also our Privacy Policy.